How Self-Triage and Care Navigation Can Fix Healthcare’s Hidden Problem

U.S. health systems are navigating a storm of staff shortages, budget constraints, and rising patient demand. But there’s another, less visible factor compounding these pressures: Patients are often booking care that doesn’t match what they clinically need. This misalignment not only gums up access but also diverts critical resources from those who...

• Published date: 18-08-2025 01:41 PM