In Health Care, Consumers Are Seeking Kindness Coupled with Efficiency

Kindness + efficiency + listening + personalization: together, these are the most important experiences consumers seek from health care touchpoints, we learn in Humanizing Brand Experience: Healthcare Edition from Monigle.                      In this 8th volume of the company’s Humanizing series, Monigle tracks a different pattern of patient engag...

  • Published date: 21-05-2025 03:06 PM