Beyond the Buzz: AI and Automation Can Drive Operational Efficiency While Enhancing Health Plan Member Experiences

Imagine a world where interactions with your health plan feel as intuitive and supportive as confiding in a trusted expert—even during moments of crisis. A world where members no longer face long phone queues or convoluted systems for routine inquiries when support is needed most. Instead, AI and automation redefine support, delivering scalable, se...

• Published date: 06-06-2025 04:29 AM